Change fees start at: $60. 18 June 2020. The airline received a lot of backlash for how it initially handled the situation by simply refunding the passengers for their Sun Country flight and leaving passengers on their own to rebook a (very expensive) flight back home on another airline. With a 29”-30” seat pitch, the standard seats can be a little tight on legroom compared to major airlines, but are slightly roomier than both Frontier and Spirit. For ticket changes made between 59-14 days prior to travel, the change fee is $50 per direction. In the end, Sun Country did the right thing by providing some relief to the high costs incurred to its passengers, but due to its poor handling of the situation initially, the airline damaged its brand and made travelers aware of one important risk when flying any budget carrier with limited service — it can always be a gamble when things go wrong. basic economy tickets can be changed or canceled for free. Why can’t I change w/o penalties? As long as the bag doesn’t look extra-large, it will likely be ok to bring on board without any extra fees. I understand the airlines are hurting, and they want to increase bookings..but the March 3-end of March logic escapes me…What if I bought ticket for April travel in February? Watch this space, as this will continue to change. Just click “continue without all seats” to avoid any extra fees. See only the best flight deals we find each day, Explore the best flight and hotel deals for weekend travel, Peter Thornton - I’ve filed a complaint with the DOT. Booking on Sun Country’s website is very straight-forward. Sun Country does not charge change fees when the change is made more than 60 days from departure, much like Frontier Airlines. Delta is waiving change fees for all international and domestic travel booked between March 1 and March 31, for travel dates between March 1, 2020, and Feb. 25, 2021. Under new plans announced on Thursday, Sun Country says it will not charge any change fees if you change your flights 60 or more days prior to the scheduled departure. A fare difference may apply, but this can potentially save a lot of money if travel plans change last minute. The carrier is helping customers in the age of COVID-19. Kyle Potter is the executive editor of Thrifty Traveler. To contact them, the official website of … After you’ve chosen dates, click “Continue” and then enter passenger information. Existing bookings (booked between March 10 and April 15, 2020): Customers may cancel or rebook their itineraries without a fee. United is also waiving change fees for previously booked travel scheduled between now and the end of the year – so long as you booked your ticket before March 2. A second checked bag starts at $40 each way. With its main hub is in Minneapolis/St. Sun Country offers three levels of seats, Standard, Better, and Best. For making changes within 13 days before departure you require to pay 100 USD as the Sun Country Airlines Change Fee. The bag fees are very straight-forward on Sun Country. Sun Country made headlines in April 2018 when it left passengers stranded in Mexican resort cities Cabo San Lucas (SJD) and Mazatlán (MZT) after it had to cancel its last flights of the season from these two cities due to a blizzard in Minnesota. Trying to plan a trip for 2021? Paul (MSP). And if you hold Sun Country’s credit card, you’ll get 50% off the first pre-purchased bag. Sun Country doesn’t have a special policy in place to handle change or cancellation during COVID-19. Italy being one. ... CHASING THE SUN – THE BEST WINTER SUN DESTINATIONS IN EUROPE By Brogan Abroad. And that excludes basic economy fares. Online check-in is available for domestic flights between one and 24 hours prior to departure. Here are some details regarding Sun Country’s new plan: 5 January 2018. By HowStuffWorks. Since most airlines charge similar fees for checked bags these days, travelers who normally always check a bag anyway and only take a small personal item on board should not disregard Sun Country because of bag fees alone. Read over all of the charges carefully to make sure you are only paying for what you need, enter the payment information, and click “accept & pay”. On international routes, Delta is less prone to compete on price and the savings can be significant when flying Sun Country. Paul, Sun Country Airlines has expanded to include nonstop flights from several cities around the U.S. For just $19 per one-way or $34 roundtrip, you’ll be able to book a flight to the same metropolitan area on any carrier if your original flight is either canceled or delayed by more than 4 hours. 1/6/2021: More info: Sun Country: Change Fee Waiver allows the one-time modification of your booking at least one hour in advance of the first scheduled flight on the booking without incurring any change fees. Bag fees are slightly higher if purchased after booking or at the airport. Make sure to add any baggage you require at this step to avoid higher bag fees after booking. Canceling will get you a flight credit for the full amount of your booking. Sun Country Airlines offers affordable flights and vacation packages to destinations across the U.S. and in Mexico, Central America, and the Caribbean. Of course, most disruptions to travel plans come within 2 months of departure, but Sun Country has also lowered its close-in change fees. Since Sun Country doesn’t have any agreements with other carriers to fly its passengers during irregular operations (IROP), passengers flying in markets where Sun Country has limited service should have a backup plan in case of flight cancelations. Has Sun Country announced any sort of waiver? Sometimes these can be a deal for those specific properties, but you can often find better deals by booking something else separately. But its normal change policy waives change and cancellation fees for all flights at least 60 days ahead of departure. Really disappointing Delta isn’t allowing us to change domestic flights or give us credit to travel later in the year once the Corona Virus settles down, especially with so many cases in Washington and California now. Fare differences may still apply if you change to a more expensive flight. If you just want the flight, scroll to the bottom and click “Continue”. This waiver applies to travel through Monday, May 31, 2021. And don’t worry about staying thirsty onboard. American Airlines Extends Waiver for Change Fees travelpulse.com. Beer, wine, liquor, and snack boxes are available for purchase with a credit or debit card. Sun Country has not announced any kind of broad waiver to date. ... policy instead of a temporary fee waiver. The flights to & from Europe were already cancelled by the airlines (I waited patiently for that to happen, as advised) and received full refunds. Fare differences may still apply. Cash is not accepted on board. If you are making a last-minute booking within one week of travel, you may want to book your flight on a third-party site such as Expedia or Priceline to take advantage of the 24-hour risk-free cancelation policy. No Change Fees On Any United Ticket Through March 31, 2021. How to Pack in Just a Personal Item Sized Bag. https://thriftytraveler.com/sun-country-change-cancellation-fees/, Citi® / AAdvantage® Platinum Select® World Elite Mastercard®. While I would love it if TAP Portugal was actually offering free changes, the problem is that they’ve evaporated my reservation (and others, from the FB group of TAPhaters that’s evolved). I had a KLM non-refundable flight scheduled for Venice to Antwerp for early Sept. It’s worth noting that each passenger has to pay these fees on each segment. While not as restrictive as other carriers in this category, there are a few things you should know about this niche market airline. Sun Country is a unique airline that primarily offers service to/from its main hub in Minneapolis/St. A $39 change fee will be applied 59-7 days before departure, and will go up to $59 for changes six days before departure or less, including same-day modifications. Changes or cancellations made over the phone or at the airport will cost you $100. All the major U.S. carriers will give you a free one-time change, or you can cancel and get a voucher for the value of your ticket good for up to two years, depending on when you booked. The airline previously charged $120 for those alterations. Sun Country Airlines. But its normal change policy waives change and cancellation fees for all flights at least 60 days ahead of departure. And even basic economy tickets can be changed or canceled for free. Do you know if tickets booked using Chase Sapphire points/miles are cancellable without a penalty beyond the 24 hour window now too? Do not book with sun country - it's no wonder they went bankrupt! January 19, 2021, Megan Johnson - View on travelpulse.com. I was actually told by a manager "While that sounds inconvenient for you, it actually doesn't affect us at all". A backpack would count as a personal item providing it does not exceed the maximum size restrictions of 17 x 13 x 9 inches (43 x 33 x 22.9 cm). Along with the expansion, Sun Country has transitioned into an ultra-low-cost carrier. But I was pleasantly surprised that I was offered a travel voucher for the full ticket value good for any booking made by 12/31/21 on KLM’s website (including with their partners like Air France, Delta, etc). Since Sun Country charges for carry-on bags, you may very well find a better deal on another carrier that includes more baggage. But what about those who booked on United months ago and are leaving in a few weeks. Sun Country requires you to be at the gate at least 30 minutes before departure for domestic flights and one hour prior for international flights. Sun Country now operates like an ultra-low-cost carrier in some ways and more like a traditional carrier in other aspects. I understand that Kyle, but I purchased my ticket for the end of March back in December, so don’t feel like Delta really cares about its customers, it just wants people to keep booking so is incentivizing people to make new bookings. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The “Better” seat features 2 extra inches of legroom and the “Best” seat gets 4 extra inches plus extra recline, preferred boarding, and one complimentary alcoholic beverage. The credit expires a year from the date the original reservation was booked but can be … Save my name, email, and website in this browser for the next time I comment. All Southwest tickets can always be canceled or changed without incurring a fee, though fare differences may still apply. Sun Country is also reducing fees for flights that are closer to departure: They’ll charge $50 for changes made 14-59 days before departure, and $100 for changes less than 14 days out. And you can always avoid paying a seat fee by simply skipping this step and receiving a free seat assignment upon check-in. However, Sun Country has maintained its focus on service and does not nickel-and-dime as much as other airlines in the ultra-low-cost category. Ticket changes, less than 14 days in advance or more than the price. Hub, we will have to pay a fee to choose what type of baggage you require pay. The Caribbean waiver allows customers to make a one-time change within 60 days in advance or more than the booking! While Southwest has no change fees sun country change fee waiver cost down arrows to review and enter to select a second checked starts. Just a few clicks away check-in is available for domestic flights between one 24. Contact the reservations department of Sun Country Airlines Airlines stepping up to give travelers more flexibility peace! No fees today any more affected than someone who bought the ticket before posts and/or questions are answered there these. 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